Refund & Return Policy for T-shirts, Mugs & Physical Products

Playtime & Party offers a wide range of physical products in our shop, including t-shirts, sweatshirts, hoodies, mugs, tote bags, magnets & stickers, wall art & more. These are created by us, but printed-on-demand by Spreadshirt. We love them for their sustainability and availability all over the globe. Wherever you are, you can order our products.

Please read this refund & return policy before purchase.

Returns/Exchanges

All Items are custom-made, on demand, and hand-printed just for you by Spreadshirt. Returns aren’t be resold. But we want to make sure you’re 100% satisfied with your order. This is why you can rely on our fair return policy.

90-day Return Guarantee

Simply return your product within 90 days of your receipt date. If it doesn’t fit or you don’t like it, just send it back. As a print-on-demand provider, we can offer you the following return options:

• Exchange for a new product
• Exchange for a voucher. Can be redeemed towards your next order

Refunding the purchase price is possible as long as you didn’t customize the product yourself.

Easy Returns

	Open your shipping confirmation or your Spreadshirt account.
	Click on “Returns”.
	Select a reason for your return and choose a Return option.
	Your return is usually processed within 7 business days.

Who will bear the return shipping costs?

If your order value was $40 or more, Spreadshirt will cover the return costs. Please always contact their service team before returning anything. In many cases, we find a solution that avoids sending packages back and forth unnecessarily. It’s for the sake of your time and the environment!

What happens to returns?

Every item you order from us is unique. Nevertheless, returns and returned goods do not end up in the dustbin with us.

Recycling and further processing: What we are not allowed to donate due to legal regulations (including personal designs or company logos), we hand over to a recycling company. These articles are also given a second life, e,g. as protective insulation wool.

Donation: Since 2011, Spread Group has been donating new goods from returns worldwide for charitable purposes.

Learn more.